Retail
Kuchenwelt
FAQ chatbot that nudges visitors toward the showroom
A chatbot that answers 125 specific FAQ questions on the spot and gently guides browsing visitors toward the showroom. Improves as the knowledge base grows, runs on the same CI/CD stack.
Results achieved
Faster answers for visitors
Less load on support
More showroom visits
The challenge
Visitors struggled to find answers in long static FAQs. They either searched manually or waited for human support. This kept the barrier to visiting a physical showroom too high.
Our approach
- 1.Build a growing knowledge base from existing FAQ data
- 2.Reuse the Kitchen247 chatbot architecture to keep maintenance simple
- 3.Set up automated deployments with security checks on Render
- 4.Prepare the chat widget for activation upon content completion
The solution
An AI assistant answers common customer questions directly. It then guides interested visitors to book an appointment at the physical showroom.
OpenAIPythonGitHub ActionsRender