E-commerce
Kitchen 247
A web shop chatbot you can trust at 2am
A chatbot on the web shop answers product questions day and night with current product info. Underneath sits a deployment pipeline that tests every change before it ever goes live.
Results achieved
Continuous customer support
Reduced support load
Fast and safe deployments
The challenge
Customer service questions about kitchens, appliances, and orders arrived fragmented. Customers received no direct response outside office hours, and valuable product knowledge was locked away in scattered documents.
Our approach
- 1.Embed a bespoke chatbot as a widget in the storefront.
- 2.Build a CI/CD pipeline with security scans, dependency checks, and automated tests.
- 3.Configure automated deployments to Render on a successful pipeline run.
- 4.Structure the product knowledge base so it is modular and easy to update.
The solution
A standalone AI chatbot that handles online customer questions. It runs through a strict deployment pipeline, providing instant responses and reducing support hours.
OpenAIPythonGitHub ActionsRenderBanditpip-audit