A widget chatbot on the e-commerce site that unlocks product knowledge 24/7, with a security-first deployment pipeline that validates every push.
Customer service questions about kitchens, appliances and orders arrived fragmented, with no direct response outside office hours, while valuable product knowledge was locked away in scattered documents.
A standalone AI chatbot that absorbs online customer questions through a watertight deployment pipeline — instant responses and a measurable reduction in support hours.